Dynamics 5.0 CRM

Mobility

Access customer data from any web-enabled device anywhere, anytime.
Track budgets and push through approvals while on the road.
Create or update campaigns on the fly.
Update, qualify or assign leads while on the road.
Track key marketing metrics while on the road with rich offline reporting

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Analytics

Measure your marketing success with key performance indicators.
Gain business insight with flexible dashboards and inline data visualization.
Follow key marketing objectives with comprehensive goal-tracking capabilities.
Track key campaign indicators with built-in reports.
Identify trends and allocate resources with powerful predictive analytics.
Use robust data cubes for trending analysis.

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Timesavers

Use Microsoft Dynamics CRM within Microsoft Office Outlook for improved productivity.
Instantly find the information you need with preview panes, personal views, record pinning and Most Recently Used lists.
Eliminate redundant email tracking through Office Outlook synchronization.
Better collaborate with co-workers with embedded presence feature.
Streamline mass mailings with built-in mail-merge capabilities.
Add Office Outlook contacts to marketing lists with a few mouse clicks.

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Planning

Plan and track activities, tasks, budgets and details for each marketing activity.
Set up product catalogues, price lists and discounts for optimal offers.
Tailor messages and offers to highly targeted lists.
Save time/money with reusable campaign templates.
Use predefined workflows to streamline processes and approvals.
Create Internet landing page for campaigns without any coding.
Easily create marketing plans with embedded document management capabilities.

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Manage your data effectively

Effortlessly import data from other sources into Microsoft Dynamics CRM.
Use predefined data-mapping rules or create new ones on the fly.
Data import status with automatic e-mail notification.
Cleanse your data to prevent duplications and decrease your cost per engagement.